Terms of service

Payments

We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. All transactions will be in Sterling ( £ ).

Shipping

Despatch and Shipping times vary by product. Items under £200 will be shipped by UPS or Royal Mail track and signed for. Items above £200 will be shipped by UPS and we will contact you with a quote as soon as possible. We ship worldwide.

Important information for customers from outside EU countries

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. Any additional charges for customs clearance must be borne by you. These rules vary by country and your local government determines duty and customs charges, so you should contact your local customs office for further information.

Return Policy

If you are in any way unhappy with your goods you may send them back for an exchange or a full refund.

Goods must be returned within 14 days of dispatch. We ask that you return the goods unused. We request that you please enclose the invoice supplied with your delivery. Please contact us before you do.

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.